Last Updated: September 10, 2026

Digital Planner Store sells digital products such as ebooks, digital planners, templates, learning kits, guides and downloadable bundles.

1. No Physical Shipping

Our products are digital and therefore no physical product is shipped to the customer.

There are no shipping charges for standard digital products.

2. Digital Delivery

After successful payment, your purchased product will generally be delivered electronically through the email address provided during checkout and/or through a download or access link.

Delivery is normally provided shortly after successful payment.

3. Delivery Issues

If you have completed payment but have not received your product or download/access instructions, please check:

1. Your inbox.

2. Your spam/junk/promotions folder.

3. That you entered the correct email address during checkout.

If you still cannot locate your purchase, contact us at:

Email: [YOUR SUPPORT EMAIL]

Please provide your order ID or payment reference so that we can locate your transaction.

4. Incorrect Email Address

Customers are responsible for providing a valid and correct email address during checkout.

If you entered an incorrect email address, contact us as soon as possible. We will make reasonable efforts to assist with delivery after verifying the transaction.

5. Delivery Time

Digital products are generally delivered shortly after successful payment.

In exceptional circumstances, technical or payment-processing issues may cause a delay.

If you have not received your product within [1 HOUR / 24 HOURS], please contact us.

6. Physical Products

We currently do not offer physical shipping unless specifically mentioned on the individual product page.